As an e-commerce company, you may think our webstore is the only way we facilitate IT acquisition with our customers. The secret is, unlike most of our competitors, we also staff a dedicated support team to aid you with your IT acquisition projects. While we’re continually making the online experience the best it can be, the reality is sometimes people are much better able to serve your needs than an autonomous website.
To help you understand your two options, we’ve provided simple insights for understanding when to order online through the CK Webstore and when to tap into CK Concierge for IT infrastructure product selection, buying, and delivery.
CK Webstore: Do It Yourself
When should you use our website for online orders? When you know exactly what you want, it’s available online, and you have the time to place an order. The easy-to-use CK Webstore offers real-time inventory and pricing, so for smaller orders, this serves you well.
As new and more complex needs arise, our dedicated CK Concierge agents provide an elevated level of service to help you Get More and Spend Less. Let’s explore this closer.
5 Reasons To Choose CK Concierge
When you want an easier buying process, unavailable items, payment and shipping terms, and an overseer to ensure you’re getting the best products at the best pricing, CK Concierge is your goto option.
Since we extend this service at no additional cost, it’s worth establishing a relationship with your agent for when you need the extra benefits that come with this supplementary IT acquisition system.
Explore below, the five benefits you get with CK Concierge that you don’t get with the CK Webstore.
1. Easy Ordering
What do you do when you’re about to walk into an important long meeting at the end of the day and you also have an IT equipment order that must get in before the end of business hours? It’s unrealistic to log in to the online store, find your products, add to cart, and get the order completed before your meeting begins.
But, you could compose a quick email to your CK Concierge agent and have them place the order for you. Yep, we’ll do the legwork for you, when you don’t have time to do it yourself. And, if you’re not sure which products to actually select for your project, we can navigate the portfolio selection process on your behalf to find you the IT infrastructure products best suited to accomplish your goals and stay within your requirements of affordability, availability, and reliability.
2. Easy & Smart Pricing
When you quickly need pricing or are unaware of how you could achieve your acquisition goals and save you a great deal of money, we’re available to calculate your purchasing and delivery cost while also guiding you towards smarter buying.
While CK Concierge does not normally offer discounts, we can help you find savings opportunities through a smarter selection process. When there is a current promotion running for our email subscribers, we’ll be sure to share how you can get access to those deals.
Ask us, what deals are running for those on the email subscription list.
3. Access The Unavailable
Who do you call when you need something and its not available in the CK Webstore? Do you give up? If so, you don’t have to. The CablesAndKits team is constantly surveying the open market for equipment and ordering shelf stock for your future orders. If it’s not available, chances are we can get it for you, and in many cases, quickly (it may already be in transit).
4. Streamlined Payments & Shipping
Buy now, pay later with terms and leverage your company’s shipping account. To tap into payment terms for your company orders and take advantage of your organization’s shipping account, simply connect with your CK Concierge agent to collect and complete the proper paperwork for future orders.
Make your IT Acquisition easy.
5. Quote Optimization & Project Recommendations
Do you have a project summary? If you have one, we can review it to find ways to improve quality while decreasing your costs. If you don’t, we can work alongside each other to build your IT acquisition project quote. We’re also here to serve as a guide with recommendations on different ways to accomplish your goals while also tapping into maximum affordability, availability, and reliability.
We make IT acquisition easy, and to help you Get More and Spend Less means offering not just a powerful website purchasing experience, but also a dedicated team to support your more complex and challenging procurement needs.
Plus, the benefit is mutual. Working closely together, you help us discover new products to add to the portfolio for easy future purchasing. Partners in IT Acquisition.