In This Issue: Customer Service is Key | AC Power Cord, 5-15P to C13, 18 AWG, 2ft, Black | News to Start Your Day
September 15th recognizes the thing we either love or hate – online learning! Whether you’ve ever taken an online course, used educational resources at a traditional brick-and-mortar school, or taught them, this day is for you. Are you a fan of online learning?
The CK Daily – Customer Service is Key!
I passed the baton to my friend Cris Anzai last week, but I am back on the saddle! I’ve mentioned this before, but life gets busy and I find myself juggling many tasks at once, so there are times when I need a break. I am so thankful for Cris taking the reigns from me last week.
Good News! The customer solutions department is continuing to grow. I recently invited a new team member to the team who comes with 6 years of customer service experience! As she joins the CK Family, I look forward to her serving each of you and assisting you with all your IT projects. She has a great personality, and I am sure she will fit in nicely with the rest of the squad.
We recently received a review from a customer who said: “Thank you for being a wonderful company that still believes in customer service.” After reading this, I took a moment to think about the power of these words and the idea that there are some companies that do not value customer service. If it wasn’t for each of you, CK would not be here. Customers are super essential, and it is important that we can serve each of you to the best of our ability. I like to tell our new team members to treat every single customer as they would like to be treated! With this in mind, it is our goal that each person we come in contact with finishes their transaction with a smile on their face.
Happy Wednesday friends!
Product Spotlights & Updates
It’s Hump Day! Today, we’re taking a closer look at the AC Power Cord, 5-15P to C13, 18 AWG which is 25% off this week. Power cords are commonly used to connect a piece of equipment to a power distribution unit and many other uses. Whether the cords are used in a basic or dense installation, these heavy-duty power cords save time and money!
C13, or IEC60320-C13 is a 3 prong, female connector commonly used on the end of computer and networking device power cords. This is likely the most common equipment end cord available today. This plug has a maximum current rating of 10 amps at 16-18AWG, 15 amps at 14-16AWG, and able to handle a maximum of 250 volts. These ends plug into a C14.
The 5-15P, or NEMA 5-15P are three-prong male plugs used in most households and businesses in North America to supply power to devices. These plugs are rated at 15 amps on a 10-18AWG cord and up to 125V AC. The receptacle for this plug is a 5-15R.
Learning Center Article – Importance of Fiber Optic Cleaning
What is Fiber Optic Cleaning?
Installing fiber optic systems is not easy. It requires multiple levels of expertise in design and application, and it’s why fiber optics experts are always in high demand. Every system needs fiber optic cleaning to ensure that it will work properly.
As the name implies, fiber optic cleaning is the process of cleaning fiber connector end faces and components that are prone to contamination. Contamination can hurt fiber optic performance and even lead to test failures. Cleaning resolves one of the leading causes of these failures.
To put it in simple terms, fiber optic cleaning is necessary to allow the components to perform as intended. Read more about fiber cleaning and what it accomplishes here.
Today’s News to Start Your Day:
- Apple announced the iPhone 13, iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max, Apple Watch Series 7, a new regular iPad, and an all-new iPad mini. Read more about it all here.
- Walmart+ is gaining momentum in its number of members. The membership, which includes perks such as free unlimited grocery deliveries has hit 32 million members.
- The Las Vegas Raiders and Baltimore Ravens contest on ESPN drew 15.2 million viewers, the most-viewed NFL opener on the network since 2013. Were you watching?
- Instagram says it’s looking at new ways to discourage users from focusing on their physical appearance after The Wall Street Journal revealed that Facebook researchers have repeatedly found that the photo-sharing platform is toxic for teen girls.
- Walmart is expanding its partnerships with self-driving vehicle companies to include Ford Motor and Argo AI.