At CablesAndKits, our tagline “Experts in Awesome” might sound a little self-serving, but it really is meant to be the exact opposite. While we definitely do believe we are the best at what we do (can you blame us?), we do it so that you, the customer, can have an “awesome” experience with us. Whether you’re dealing with pricing, products, warranties or customer service, we want you to walk away feeling completely and utterly awesome about how things turned out.
We operate our business on some very concrete principles and core values. These values differentiate us from some of the other guys but, more importantly, they ensure that we give you what you need when you need it. After all, becoming the world’s largest dealer of Cisco accessories did not happen overnight or for no good reason.
Principles in Action
When deciding how we wanted to operate our business, we started by thinking about the people we serve—you. We knew we wanted everything we did to actually help you.
Maybe we could help you get your network back up quickly. Maybe we could help prevent a network problem. Maybe we could save you money. Maybe all of the above. Maybe more.
From Ethernet cables to server racks to switches, your network requires failproof performance. The disruption that a faulty power supply can cause to your business is simply not acceptable. The quality of your networking equipment and accessories, therefore, matters greatly.
At CablesAndKits, you can count on:
As an IT professional, you’ve got an inordinate amount of things to track and keep running every day. The last thing you need is for your entire network to go down because of a faulty cable or a bum router. Stick with us and you’ll be fine.
For us, good service is not good enough. Great service is still not enough. We work for service you would call extraordinary, sensational, awesome, fantabulous and maybe even out-of-this-world.
What does this incredible service look like? We’re glad you asked. It looks something like this:
We know that you can look elsewhere for your network equipment and accessories but we want you to shop with us. We believe you will be more satisfied because your job will ultimately be made easier thanks to our service. That’s our promise to you.
So we’re back to that ‘waiting is a bad word’ concept again. Whether you are engaging in an overhaul of your network configuration or have an urgent problem to address, you cannot waste time shopping for out-of-stock or back-ordered items.
In addition to an incredibly large selection, our real-time inventory system lets you know right away what is available. With CablesAndKits, you will not get through your shopping only to find out while in the midst of your checkout process that a particular product is not available.
In the rare instances when we are out of what you need, we work with you to get it in your hands as soon as possible. That’s just how we roll.
It All Adds Up
To really be “Experts in Awesome”, just selling great stuff is not enough. Just being nice folks is not enough. Just having things in stock is not enough. We believe that all of those things and more are needed. We’re proud of our nerd status because it means we know our products. We’re also proud of our personalized service because it means we know our customers.
Hop on over to our Why CablesAndKits page for a more detailed look at how CablesAndKits serves it customers and get an inside glimpse of our culture.